Peloton has issued a voluntary recall together with the United States Shopper Product Security Fee (CPSC) for his or her flagship product, the Authentic Peloton Bike, after studies of dozens of riders falling and being injured. About 2.2 million of the bikes are being flagged, and the corporate is urging prospects to not journey them due to the potential for the seat to interrupt whereas in use.
In keeping with the recall, the seat publish on the bike can break unexpectedly whereas getting used and create a fall and harm threat. As of April 30, 35 individuals have reported a fall to Peloton and the CPSC. 13 of these individuals have suffered accidents, together with a wrist fracture, lacerations, and bruises.
Which Peloton is being recalled?
The recall impacts all authentic Peloton mannequin Bikes bought from January 2018 to Could 2023 in the USA. You may determine in case your Peloton is without doubt one of the recalled ones if it has the “PL-01″ mannequin quantity label on the within entrance fork by the flywheel. It’ll even have the purple “P” brand adopted by the white-colored Peloton model identify on the bike’s body. You may see a picture of the recalled Peloton right here.
If in case you have an Authentic Peloton Bike mannequin initially bought outdoors of the U.S., a North America Bike+ or a global Bike+, you aren’t affected by this recall.
What to do if in case you have a recalled Peloton
The CSPC urges all Authentic Peloton Bike mannequin homeowners to cease utilizing the bike till they’ve accomplished a substitute for the seat publish.
Peloton is providing free seat publish replacements to homeowners, even should you purchased the Peloton second-hand (so long as you register the Peloton beneath your e-mail)—you can begin to order your substitute seat publish right here.The web site was giving some customers an error message on Thursday morning, however it seems to be working now. The brand new seat publish may be “simply put in at house,” in response to Peloton; you can watch this video that explains the way to set up the brand new seat publish.
If in case you have questions concerning the recall, name Peloton’s member help staff at 866-679-9129 from 6 a.m. to 12 a.m. ET, seven days every week or go online and click on on “Product Remembers” on the backside of the web page.